A blog about running and improving the GOV.UK website, for people who create or manage content on the site, frequent users and anyone else who is interested. The text of each change note is emailed to users who have signed up for email alerts about changes to a page or any taxonomy topics the page is tagged to. Where possible, data sets should be attached as .csv files or an open format (for example .ods, .odt). Find government information on education including primary, secondary, and higher education. We are a non-ministerial department, and the official archive and publisher for the UK Government, and for England and Wales. Usually this means a linking to a search results page, filtered by department and ‘Research and analysis’ publication type. Health. These include: This category covers our protocols, policies and procedures for providing services, and responsibilities, including: Publish details of the department’s public registers, asset registers and disclosure logs, including: Lead with ‘We are responsible for’ and bullet a list of your responsibilities. Type Latch % Price from Sizes; 3GO E115: System. Find out how to create and update a publication in Whitehall Publisher. Group media contacts according to area of responsibility (using this format means that media contacts can be entered into Whitehall publisher correctly and reused across the site). You just need to explain what they mean the first time you use them. You should only add multiple attachments to a publication page if the attachments are: Use the translations feature if you need to add a different language version of the same document. Do not use formal or long words when easy or short ones will do. If you write only a single paragraph but it’s full of caveats, jargon and things users do not need to know (but you want to say) then it’s still too much. To keep content understandable, concise and relevant, it should be: (Note: words ending in ‘–ion’ and ‘–ment’ tend to make sentences longer and more complicated than they need to be.). Break up long news stories with subheadings. Keep them active, clear and not too detailed – you can do that in your policies. You can feature up to 5 documents that are tagged to the topical event page. If you create a ‘publication scheme’ page, a link to it will appear automatically beneath the ‘jobs and contracts’ heading on your organisation and your ‘about us’ pages. A website only works if people can find what they need quickly, complete their task and leave without having to think about it too much. They are usually aimed at specialist or professional audiences. Adults still find these words easier to recognise and understand than words they’ve learned since. Use up to 160 characters including spaces: this is all people searching Google see in the page summary. All publications, including statutory guidance, should also follow the publications guidance. HM Inspectorate of Probation. View a good example of a complaints procedure. Do not use bold text instead of using sub-headings. Bad title example: Consultation on furniture fire safety regulations. Don’t worry we won’t send you spam or share your email address with anyone. If your organisation has an official procurement policy, attach it directly to the page and use Markdown to insert a link to it. It’s often best to concentrate on getting the wording of the guidance right instead. Depending on the organisation, this might mean: If the organisation uses standard supplier terms and conditions, you can attach this directly to the page and use Markdown to insert a link to it. Always explain what your date range represents, for example ‘tax year 2013 to 2014’ or ‘September 2013 to July 2014’. Make sure text is gender neutral wherever possible. The content of the numbered volumes and their supplements covering the period from 1921 onwards has been incorporated into legislation.gov.uk as it stood at 31 December 2005. First, create a publication page and then add the attachment as an HTML publication. Read these to find out how to write your title, summary and body copy. Find out how to create and update a news story in Whitehall publisher. They can be used instead of a lengthy PDF. If you’re talking about a legal requirement, use ‘must’. Front-load all titles – get all the most important words at the front of the sentence. The reason is that ‘and’ is easier to read and easier to skim. Remember that you’re likely to be battling outside factors for people’s attention, not least their mood and situation. Contact the duty officer on [phone number]. If you’re writing for a specialist audience, you still need to make sure everyone can understand what the content is about. A case study can be either a first-person account or a third-person account with quotes from the person it’s about. News stories represent the organisation’s views at a particular moment in time: do not make changes after they’re published, unless it’s to correct an error. View a good example of a Welsh language scheme page. From this page you can select any legislation type to continue browsing. All publications, including impact assessments, should also follow the publications guidance. Where possible, attachments should be saved as .csv files or an open format (for example .ods, .odt). The living conditions were awful. You might want to cover: If the organisation has a formal research commissioning policy or similar publication, you can attach it to the page here. Use a statistical data set for data that you publish monthly or more often without analysis (ie raw data). For example, ‘your employer must pay you the National Minimum Wage (NMW)’. 97%. Legislation.gov.uk carries most types of UK Legislation. Say what you publish and how often you publish it. Read these to find out how to write your title, summary and body copy. GOV.UK Elements has now been replaced by the GOV.UK Design System. You can test some scenarios by passing the Gov-Test-Scenario header. We use JSON Schema to define the schemas. We have about 140 GOV.UK formats across different publishing applications … Include the statement that explains how your House of Commons or unnumbered act paper is presented to Parliament, such as: ‘Presented to the House of Commons pursuant to section 7 of the Government Resources and Accounts Act 2000’. The third problem we’re trying to solve is access to feedback from GOV.UK users. Then, for each of the governance boards or committees you’re covering: Only create an ‘Our energy use’ page if the organisation collects and publishes regular data about its energy use. Throughout, replace the highlighted text with your department or organisation’s name or acronym, the relevant series link or filtered search link, or the appropriate external URL. It’s better to get straight to the point of what a user can do with this content. You also need to include the month and year the command paper was laid before Parliament. You cannot get a refund if you cancel your application or you’re not entitled to a passport. Our Welsh Language Scheme explains what [organisation name] does to make sure the English and Welsh languages are treated equally when we provide public services in Wales. For example, research into use of specialist legal language in legal documents found: People understand complex specialist language, but do not want to read it if there’s an alternative. If there are other contact details, add a single H2 subheading (for example, ‘Address and phone number’ or ‘Secretariat address’) at the end of the group page. All of this guidance is based on the learning skills of an average person in the UK, who speaks English as their first language. The children share a room but they love the space and get up to mischief.”. Find out how to create and update media enquiries in Whitehall publisher. The document collection can show all future and past events. Don’t include personal or financial information like your National Insurance number or credit card details. Code of Practice for Official Statistics. The House of Commons is more powerful and can overrule the amendments of the House of Lords. Use for official statistics that have been awarded the national statistics quality mark. Skip to main content. It’s better to use the title to explain exactly what the consultation is for. There are more than 2000 content designers in government working on GOV.UK, digital services and products. In Whitehall Publisher, a message appears at the top of your content after you save it if the title is already being used: ‘This title is already used on GOV.UK. New guidance on school meal procedures that apply from 1 March 2019 added to the ‘Meal planning for primary schools’ section. The email address will appear below all the other sections. Find out how to create and update a working for page. How to write well for your audience, including specialists. At first, you may sound out letters, merge sounds, merge letters and so learn the word. Legal content can still be written in plain English. Title: Government annual report 2018 In policies, ‘we’ is also used, for example, ‘We announced our intention to do x as part of the coalition agreement.’. The new system will not apply to EU employees already working for you in the UK. Adapt this text: Avoid starting titles with ‘Statement on …’ or something similar: it just takes up space without communicating anything useful to the user, and makes it more difficult to tell one press release from another. The policy should be owned and maintained by the person in charge of publishing in your organisation. Include links to related publications but use collections to group them if more than a few. It’s important to stick to the style guide. My wife was ill and our children were getting sick. In the second paragraph, provide a little information about the person’s background. You also need to include the date it was ordered to be printed, for example: ‘Ordered by the House of Commons to be printed on 12 October 2018’. If you use plain English, you make the purpose of the content clearer. Do not assume the audience will know. View a best practice example of a media enquiries page. Title example: Training materials for oil pollution: contingency planning and response. the type of responses received (for example from members of the public, small businesses, large businesses, local government organisations, trade unions etc). We use this information to make the website work as well as possible. You use these words every day. We use this information to make the website work as well as possible and improve government services. We want people to recognise the ‘shape’ of the word and understand. Keep summaries active and include a verb. View a good example of a research and analysis page. the principles the organisation follows when handling service users’ personal data, what you ask service users to do to help you keep their personal information accurate and up to date, how the organisation meets its obligations under the Data Protection Act 1998, how to make a subject access request under the Data Protection Act 1998, the time limit for responding to subject access requests, and what the organisation will do if it looks like it will take longer, attach the organisation’s subject access request form or standard letter (if it has one), link to the organisation’s entry in the register of data controllers for people who want to find out more about how the organisation handles personal data, letting businesses know, as clearly and concisely as possible, how to start selling goods and services to your organisation, guidance on invoicing (suppliers can get these details from your purchasing orders), anything about spending data (that’s covered elsewhere on GOV.UK), providing lots of information about processes, general information about government procurement policy – for example, the obligation to publish details of central government contracts (that’s covered elsewhere on GOV.UK). They’re to help users who’ve arrived at your page looking for a service that’s closely associated with your organisation, but is actually covered on the services and information part of GOV.UK. News articles should be no longer than 750 words – with case-by-case exceptions (for example, some Budget pages). This is why date ranges must be very, very clear. Content design is one of the User-Centred Design (UCD) professions in government, alongside service design, graphic design and user research. Use the name of the group but do not include the acronym. Keep them active, clear and not too detailed - you can cover more detail in the content on your policies. Find out how to create and update a procurement page in Whitehall publisher. For example: ‘You will need to provide copies of your marriage certificate’. The government is led by the prime minister (currently Boris Johnson, since 24 July 2019), who selects all the other ministers.The prime minister and their most senior ministers belong to the supreme … End with a full stop. For example, if the Ministry of Justice (MOJ) had 4 press officers working across 2 different areas, their ‘Media enquiries’ page would be organised like this: Contact the criminal justice desk with questions about government policy on criminal justice cases. But remember that subheadings add to the text, they’re not part of it: the text should still make sense with the subheadings removed. Since the UK government embraced the internet in the mid-90s, several needs have competed for prominence. If people cannot find your page or understand the content, they will not be able to act on it or know it’s for them. ‘About our services’ is created as a corporate information page. Good example: GOV.UK Elements: is no longer maintained; will only be updated for major bug fixes and security patches; does not meet the Web Content Accessibility Guidelines (WCAG 2.1 level AA) accessibility standard; This framework will remain available in case you’re currently using it. The list is not exhaustive. The GOV.UK audience is potentially anyone living in the UK who needs information about their government, or people abroad who want to do business in or travel to the UK. But remember that subheadings are an addition to the text, not part of it. If you create a Welsh language scheme page, a link about publishing in Welsh will appear automatically beneath the ‘jobs and contracts’ heading on your organisation and your ‘about us’ pages. This information covers our organisational details, structures, locations and contacts. There is no minimum or maximum page length for GOV.UK. When you write for the web, start with the same question every time: what does the user want to know? Find out how to create and update a policy paper in Whitehall Publisher. Past events can also be taken down unless you want to keep them to add presentations and videos. ‘These reports describe the effect of government proposals to reduce the amount of money spent on legal aid. Mapping. View a good example of an energy use page. Compared with HTML content, information published in a PDF is harder to find, use and maintain. Skip to main content. Good form title example: Submit your business expenses. We are now leveraging Natural Language Processing to enrich the graph further. This content type is no longer available. It officially replaced Directgov and the online services of Business Link on 17 October 2012. Keep your body copy as focused as possible. This is a much better format to use than PDFs as HTML is the recommended format for web content. If you have to publish legal jargon, it will be a publication so you’ll be writing a plain English summary. Bad summary example: Please complete the attached form to apply to gain a licence to sail on the River Thames. If you publish guidance in a news story or press release, it might confuse the user because it could: You should use news stories to announce changes and link to the relevant guidance if you’re referring to something a user can act on. Each content type is best suited for different information. For services publicly available on different domains, use an alternative typeface like Arial. If it’s a long policy, attach it instead. You can either: At first mention use the full name. If you feel that ‘must’ does not have enough emphasis, then use ‘legal requirement’, ‘legally entitled’ etc. As writers, we do not want people to read. It will take only 2 minutes to fill in. A Contract may be between … Equality and diversity pages also use specific headings and a set structure. At that point, you recognise the shape of the word. The 7-year war in Darfur (2003 to 2010) left x people homeless. Accept all cookies Set cookie preferences. This may be a legal requirement, but not completing it would just stop the person from moving on to the next stage of a process, rather than committing a more serious offence. However, it’s not obvious who ‘we’ is in all content. Includes keywords to boost natural search rankings. allow publishers to enter information into different fields depending on what content type they are looking to publish on GOV Find out how to create and update a statutory guidance page in Whitehall publisher. We’ll send you a link to a feedback form. Government. Do not list individual opportunities: just let people know where contracts are listed (Contracts Finder for a lot of government organisations). Make it clear that the contact details on this page are for journalists only. Use ‘to’ instead of a dash or slash in date ranges. Find out what the public calls your content by using search tools to look up keywords. There are an estimated 589,000 people who are dependent on alcohol in England and about a quarter of them are likely to be receiving mental health medication; mostly for anxiety and depression, but also for sleep problems, psychosis and bipolar disorder.. The ‘what we do’ section of your organisation page is automatically pulled from the content in the ‘summary’ field of your About us page. If other organisations are helping you to meet your equality objectives (for example, Business in the Community, Stonewall, Business Disability Forum), list them here. If you create an accessible documents policy, a link to it will appear automatically under the ‘corporate information’ heading on your organisation and your ‘about us’ pages. It also covers what we ask from you to help us keep your information up to date. Date ranges can be the academic year, calendar year or tax year. These are the links at the top right of your organisation page. Screen reader users may navigate using a list of headings - a missed heading level can make this confusing. In Manuals Publisher, you will not get a warning that the title is already being used. Give details of the occasion for the speech (including any terms that people are likely to be searching for). All content should follow the GDS style guide and Writing for GOV.UK guidelines. View a good example of an official statistics publication. "Ministry" refers collectively to all the ministers of a government, including cabinet members and junior ministers alike. If a policy advisory group has a formal code of conduct, you can attach it to the page here. This speeds up comprehension and speed of reading. gov.uk (styled on the site as GOV.UK) is a United Kingdom public sector information website, created by the Government Digital Service to provide a single point of access to HM Government services. Briefly explain what the organisation is trying to achieve through its research work in no more than a few sentences. People also do not read one word at a time. Instead, users only read about 20 to 28% of a web page. New arrangements for maternity leave and paternity leave mean that parents will be able to choose how they share care responsibilities. As well as static content you can use this format for living, evolving documents that get updated. View a good example of a procurement page. There’s no need to specify whether it’s a written or oral statement in the summary (this information appears on the page anyway), and no need to say that the statement was given to Parliament (that’s self-evident). Only the Civil Service is considered outside of the ministry. This might be: If the organisation has a Display Energy Certificate, you can attach it directly to the page. News reports on the scale of the tragedy show the need for all sides to respect humanitarian efforts and work towards a political solution. The Contract value could therefore be made up of a number of transactions. Edited chapter 6 - centres in Cardiff and Aberystwyth have closed. This means that the best approach when writing for the web is different from writing for print. All publications, including independent reports, should also follow the publications guidance. The summary also acts as the first sentence of the story, so it should make sense when read continuously with the rest of the page. This means users do not need to leave Google (or whatever search engine they choose to use) to get their information. If the information in the footnotes is important, include it in the body text. Get across the main point of the story, expanding on what you’ve said in the title. All publications, including decisions, should also follow the publications guidance. National security and civil liberties: getting the balance right. Where you need to use technical terms, you can. Due to Covid-19, certificate orders will not be completed within the published timescales In line with public health guidance, the General Register Office is operating with reduced staffing to comply with social distancing guidance. Coronavirus Guidance for writing about the coronavirus (COVID-19) pandemic in the UK and how to highlight quality issues. You can create an inline link to the most important publication, detailed guide or document collection related to the group’s work - but only if the user has a call to action to follow. The UK space industry has trebled in size since 2000, outperforming the global space economy and enjoys a 5.1% share of the total market (equivalent to £14.8bn). View a good example of an organisation page. The government sent [building company, builders etc] to Darfur in June 2011. The government plans to double the amount of renewable energy it will subsidise next year after agreeing to include onshore wind and solar power projects for the first time since 2015. Make sure people can see quickly whether the page will have the information they need. When you are writing a detailed guide, there are also a few more things you need to think about. On its own, ‘Environmental strategy’ could apply to any department or agency. Don’t worry we won’t send you spam or share your email address with anyone. Do not include the name of the format type, such as ‘guidance’ or ‘consultation’, because it appears automatically at the top of a publication. Do not include more than 3 consecutive sentences of quotes. Use the same vocabulary as your audience so they can find your content. GOV.UK gets over 50 million visits a month. View a good example of transparency data. Weather ... the time in the UK it's rain, so if you hear someone using the word 'precipitation' it probably means that the weather is going to bring a mix of different types (or phases) of water falling out of the sky, such as a mix of rain and hail. Plain English is the whole ethos of GOV.UK: it’s a way of writing. Declaration. People in touch with specialist mental health services who also have a history … Government experts often say that because they’re writing technical or complex content for a specialist audience, they do not need to use plain English. GOV.UK exists to make government services and information as easy as possible to find and use. The ‘not’ is far more obvious in this: “Do not use the new waste oil standards before 1 January 2015.”. People and roles also use specific headings and a set structure. Be specific when listing responsibilities. Bad summary example: Implementing the government’s strengthened approach to budget support: technical note. This is because people with the highest literacy levels and the greatest expertise tend to have the most to read. It’s an indicator to show you the sort of language that confuses users. This site additionally contains content derived from EUR-Lex, reused under the terms of the Commission Decision 2011/833/EU on the reuse of documents from the EU institutions. Find out how to create and update correspondence publications in Whitehall publisher. There’s only one service centre now, in Merthyr Tydfil. Good example: UK money helps to build new homes in Darfur. Now we have a clean house to ourselves. XS S M L XL 3GO E35: Full face. gov.uk (styled on the site as GOV.UK) is a United Kingdom public sector information website, created by the Government Digital Service to provide a single point of access to HM Government services. GOV.UK uses cookies to make the site simpler. Write conversationally – picture your audience and write as if you were talking to them one-to-one but with the authority of someone who can actively help. Staff numbers and pay, local councillors and department business plans. Good summary example: Get the supporting materials for the ‘gas pollution contingency planning and response’ course, and an overview of what to do to comply with the National Contingency Plan. Your scheme, organisation or process’s official or internal name may not be what the public calls it. The results from this Visa Wizard do not guarantee that you will be eligible under law to receive a visa. ), summarise what the document says (you’re just repeating what’s in the document), include general information about the topic covered by the publication (this is not the place for it), versions of the same document, for example an interim report and a final report, ministerial or departmental responses (for example to campaign letters), announcements or statements, regularly issued circulars or bulletins (for example fire service circulars), official correspondence to professionals (for example, “Dear chief planning officer” letters), letters to individuals or organisations that are published in order to share with a wider audience, online versions of e-bulletins or newsletters, minutes, agendas or other meeting papers (attach them to relevant policy detail, organisation or our governance pages instead), formal decision letters from tribunals, regulators or adjudicators - use the, formal decisions made by tribunals, regulators or adjudicators (including courts and the Secretary of State) that need to be published for legal reasons or because they relate to locally or nationally significant issues, forms or pro forma documents that need to be completed by the user (either online or in hard copy), non-statutory guidance publications like manuals, handbooks and other documents that offer advice, guidance material that has been produced as a standalone hard-copy publication rather than web-original content, statutory guidance (use the statutory guidance publication type) or guidance about completing a form (attach to the same publication as the form itself), documents that assess the impact of new initiatives or changes to legislation (for example impact assessments, equality impact assessments and equality impact analyses), create a new page for them, if possible add them as a supporting document to the ‘parent’ publication, where there is one, reports commissioned by government but written by non-government organisations, including independent enquiries, investigations and reviews, permit and licence applications that have to be published temporarily in a public space so people can view, comment or lodge an objection, description of how the document was presented to Parliament, the date it was ordered to be printed (House of Commons and unnumbered act papers), or the date it was laid (command papers), the Command Paper number (CP) or House of Commons number (HC XXXX), copyright owner (HTML versions are Crown copyright unless you state otherwise, for example: ‘© Financial Conduct Authority’), high-level specialists (such as head teachers or someone who runs a service), leaflets, posters, fact sheets and marketing collateral, regulations imposed by an independent regulatory authority (for example Military Aviation Authority, Medicines and Healthcare products Regulatory Agency, Ofsted), statutory guidance describing requirements that are mandatory by law - use the, non-statutory guidance like manuals, handbooks and other documents that offer advice, official statistics that have not been assessed by the UK Statistics Authority, official statistics that have not been checked by the UK Statistics Authority, experimental statistics - make sure this is written in the title or summary, national statistics that have been awarded the quality mark, guidance that relevant users are legally obliged to follow, non-statutory guidance, use the guidance publication type, data that organisations are routinely required to make available to the public, information that is not going to be published on a regular and ongoing basis, change or edit the the text in any way - it has been agreed with Cabinet Office Transparency Team, create your own departmental collections, add your publications to the relevant collection listed on the template, ministerial gifts, hospitality, travel and meetings, special advisers’ gifts, hospitality and meetings, senior officials’ business expenses, hospitality and meetings, departmental exceptions to spending controls, departmental workforce management information, transcript (for verbatim reports of exactly what the speaker said – also known as ‘checked against delivery’), draft text (for reports of what the speaker was supposed to say – also known as ‘check against delivery’), speaking notes (if it’s not a complete speech – for example it’s a summary of topics covered), public speeches by ministers or other named spokespeople, ministerial statements to Parliament and bylined articles, unless you expect a high level of public interest in everything that what was said, not just the main messages (otherwise, it’s better to publish a press release or government response quoting selected highlights, along with some commentary and analysis), just to publish a statement to Parliament as a matter of record (that’s what Hansard is for), unless it’s necessary context for understanding how a policy is progressing, for statements made to the media (use press release or government response), announcing when national and official statistics will be released, explaining any changes to confirmed release dates, announcing changes to the way statistics are collected and classified, announcing supporting documents (such as quality reports or methodology), announcing the release of statistical datasets, current or relevant only for a short time (for example, of significance to the majority of GOV.UK’s users (ie the event is receiving extensive coverage by major news media such as the Today programme), linked to more than one government department or agency, likely to generate a high volume of content (ie not just one or two news stories), issues on which the government position can be covered by topic or, issuing emergency guidance - consider how to reach your intended audience quickly, for example social media, press releases etc, events which can be reasonably covered by a lead news story on a departmental homepage (although news stories may develop into topical event pages following additional content generation or increased public interest), influencing behaviour change - this is the role of, announcements specific to one or more world location.

gov uk content type

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